The Arkansas Home Solicitation Sales Act (Ark. Code § 4-89-107)
Your 3-Day Right to Cancel (The Cooling-Off Rule): Under Arkansas State Code § 4-89-107, if a sales transaction occurs at your personal residence (a "home solicitation sale"), you have until midnight of the third business day after signing to cancel the transaction for a 100% full refund of any deposit paid.
Key Legal Requirements: - Written Notice Required: You must provide written notice of cancellation (email, certified mail, or hand delivery) before the midnight deadline. - Contract Voiding: Once notice is sent, the contractor is legally obligated to return 100% of your deposit within 10 business days and cannot charge cancellation penalties. - No Work During the Window: Reputable contractors will never begin installation before the statutory 3-day rescission period expires.
Step-by-Step Guide to Rescinding Your Contract
- Locate the "Notice of Cancellation" Form: Arkansas law requires every in-home sales contract to include a detachable "Notice of Cancellation" page. Fill in the date, sign it, and keep a timestamped copy.
- Send via Certified Mail with Return Receipt: Mail the notice to the company's designated corporate office address with certified tracking.
- Send an Immediate Timestamped Email: Forward a PDF scan of your signed cancellation form to their customer support email address.
- Get a Local Transparent Quote: Request an instant 15-minute satellite estimate from a local Northwest Arkansas installer to see what direct contractor pricing actually looks like.